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Hello! Our sales team recently spoke with you, and we wanted to follow up.

Your opinion is valuable to us, and we would like to know why you haven’t become a member yet.

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- Step 1 of 2

What was your overall impression of the company's services during the call? *

I thought the services offered by the company were interesting and potentially useful.
Honestly, I wasn't very impressed with the company's services. I didn't feel like they were a good fit for my needs.
The sales agent did a great job of explaining the company's services, but I still have some reservations about whether it's the right choice for me.

Did you understand what the company does and how it could benefit you? *

Yes, the sales agent did a good job of explaining the services and how they could benefit me.
I understood the basics of what the company does, but I'm still not sure how it could specifically benefit me.
No, I found the explanation confusing and wasn't clear on how the company's services could help me.

Were there any particular aspects of the company's services that you found confusing or unclear? *

Yes, I was a bit unclear on the pricing structure and how much it would cost.
The sales agent mentioned a few different services, and I wasn't sure which one was the best fit for me.
No, I felt like the sales agent explained everything clearly and I didn't have any questions or confusion.

Did you have any concerns or objections during the call that were not addressed to your satisfaction? *

Yes, I had concerns about the level of customer support offered and didn't feel like they were fully addressed.
No, the sales agent did a good job of addressing all of my concerns and objections.
I had a few objections about the pricing, but the sales agent wasn't able to provide enough information to fully address them.

Is there any additional information or clarification you need before making a decision about becoming a member? *

Yes, I'd like more information about the level of customer support offered and how it compares to other companies.
No, I feel like I have all the information I need to make a decision.
Yes, I'd like more information about the pricing structure and any hidden fees or costs.

Overall, how likely are you to consider becoming a member in the future? *

I'm definitely considering it and will likely become a member in the future.
I'm still not sure, but I'm open to learning more about the company's services.
I'm unlikely to become a member in the future, as I don't think the company's services are a good fit for me.

Questions or suggestions for improvement

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